Hailun Blog

Search for the Best
Sunday, 14 April 2013 20:04

Attention Piano Lovers!

Do you love to play the piano? If you answered yes then we’ve got your opportunity to win a Hailun 50” upright model HU 5 P.

Beginners through advanced players are welcome to participate in the Hailun Search for the Best Promotion. Visit or contact your local Hailun Dealer to find out if they are a participating dealer. All participating dealers will have you come into the store and setup a time to videotape a piano piece of your choice on a Hailun piano.

Your video will be entered into one of three age group (6-11, 12-16, and 17-21) brackets. Each dealer will submit three local finalists to a national panel of judges. Out of all the regional finalists three winners will be chosen and one from each age bracket will receive the award-winning Hailun 50” upright model HU 5 P.

Everyone who participates receives a Certificate of Participation and a gift just for having fun playing a Hailun piano.

You become eligible when you take the following steps:

  1. Visit a participating Authorized Hailun Dealer and record a short piece on a Hailun piano.
  2. You may be advanced to the second and/or third round.
  3. Those advanced to the third round could be eligible for the grand prize which will be announced July 15th.
  4. All skill levels are welcome from beginners through advanced.
  5. Videos will be judged on the total performance.

Join us and our Hailun Family of Authorized Dealers for a fun piano experience and musical opportunity. Check out current videos from Search for the Best on our Facebook page, Search #HailunSFTB14 on Facebook to see all related posts.

Rules and Limitations: 

  1. All participants sign a Consent and Release form.
  2. Minors (under age of 18) must have a parent or legal guardian sign the Consent and Release form, and be present during the video.
  3. The winner is responsible to meet all legal obligations within his/ her jurisdiction including state and federal tax obligations.
  4. Please bring a form of identification along.
  5. Hailun USA may adapt or change these rules to comply local guidelines or legalities at its discretion without notice.
Your Zip Code is required.
I agree and understand the contest rules for this promotion. You need to agree to the rules above before continuing.
Hailun Exhibits Pianos at Bellevue PTG
Saturday, 28 July 2012 15:33
It's been a real busy week and I just now got caught up enough to write about the tremendous
response that Hailun got at the recent Piano Technicians Guild national meeting in Seattle.
I would personally like to thank every tech that came by our booth to tell us how much they liked the line
and that they would surely recommend the brand to their tuning customers.
I also would really like to give a BIG shout out to all the techs who liked us enough to become tech/dealers.
With the great respect that I have for the abilities and skills that it takes to be a member of the guild it makes me
proud that they would think enough of our brand to choose to represent Hailun in their areas as a sales source.

 As Hailun progresses  towards it's goal to build the best piano to ever come out of Asia I would like to say
how happy I am to be affiliated with such a new force in the industry. It is fun and it keeps getting better.
Become part of the excitement. Get on the Hailun bandwagon now.
Musically yours,
Joe DeFio
Steve Wonder
Thursday, 02 February 2012 06:02

Steve Wonder Visits Hailun Booth at NAMM 2012


Steve Wonder spend about 60 minutes at the Hailun USA booth and got glued at the new Hailun Grand 168 Vienna Series. Long conversations followed about how his performance and planned recordings.
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Florida State University Students Visit Hailun Piano Factory
Wednesday, 21 December 2011 00:00

For several years, Vienna International, Inc. has been an ardent supporter of the only graduate level piano technology degree in the United States. This program is overseen by a visionary piano professional and academic, Prof. Anne Garee, at Florida State University. Every year two outstanding students are accepted into the program and as part of their capstone course they are given the opportunity to spend some weeks overseas at a piano factory. This year the two graduate piano technology students are Sharon M. and Katherine R. And for their final course they went on an apprentice / training session to one of the most important piano factories in Asia: Hailun Piano Co.



2011 chinatrip

From Kate:  Saturday, December 17, 2011

In Zhejiang province, the Hailun Piano factory hums with activity. Making quality instruments is everyone's business here. As we followed our liaison, Jack, through the factory departments, Hailun employees smiled and answered questions about what they were doing. They didn't seem to mind when we lingered for a while watching them work, or took notes and photographs.
One of the first things we saw was a demonstration of the HLPS-1 System in the grand piano finishing department. With the HLPS-1 System, the grand piano lid can be lifted easily with one finger! It has a slow fall mechanism that prevents the lids from slamming shut. Two employees were installing the system when we approached their station. With Jack as our interpreter, we discussed the calibration of the pistons, consumer expectations, and the reliability of the HLP System. When we returned the next day to see the final result, the employees invited us try out the system several times, and showed us how the lid of concert instruments can be removed easily for performance.

sharon with_hlps1

From Sharon:  Sunday, December 20, 2011

One of the highlights of our tour around the Hailun facility was being able to witness a soundboard press set up. There is only one grand soundboard set up for pressing every 12 hours, which is done within a climate-controlled room in a corner of the factory. There are two common ways to press a soundboard: a) attaching radial ribs (which describe the curvature of the long pieces of wood attached to the bottom of the soundboard), and b) a compression crown method (which involves pressing the soundboard itself into a shallow dish), or a combination of both. According to our guide at Hailun, they use a combination, pressing the soundboard into its home using “go bars”, in other words, against the overhang above the soundboard itself using flexible wooden bars once the ribs and bridges are glued on. As our guide, Jack, put it, “...[the soundboard] is the heart of the piano”. Hailun makes soundboards out of spruce, sourced from both Russia and Austria. The crown that is put on the board during this process affects an important aspect of piano manufacture called “down-bearing” among others, which in turn affects the overall tone and projection of the piano. At the Hailun facility, soundboard pressing is done slowly and with care, as it is recognized as one of the most important processes in the factory.

From Kate:  Monday, December 21, 2011

A single piano is made from many parts, but where these parts come from, and who makes them is not always transparent. Because the Hailun Piano Company is operating at capacity in their current factory, case parts, actions, and keyboards are made to their specifications at facilities nearby. In addition to the main factory, we traveled off-site to tour these places during our trip to Ningbo.
An improved music desk was the order of business on the day we visited the upright case factory. We accompanied the upright piano manager--her design sheets in hand--a quality control technician, and our liaison, Jack, on the 20 minute drive to the facility. It's easy to share information electronically these days, but when it comes to building better pianos, employees at Hailun prefer meeting face to face.
On our drive back, we stopped by the site of the new factory, which will open in 2012. It has approximately 800 thousand square feet of production floor space, and will help the company meet the growing demand for Hailun pianos in markets world wide. 
Retail Experience
Tuesday, 05 April 2011 06:20

Hailun USA relies on a network of dedicated and qualified piano technicians and piano retailers to make Hailun instruments available to consumers. Authorized Hailun Merchants are carefully selected based on their technical skills and their commitment to customer service. Often you will find Hailun pianos in smaller stores or in workshop showrooms of piano technicians.

We provide every Authorized Hailun Merchant with in depth material about our company and our products and expect them to reasonable relate this information to you. You should expect a knowledgeable product presentation from your Authorized Hailun Merchant. Similar to other high-end piano companies we rely on the Hailun Authorized Merchant to prepare the instruments for final presentation. Such preparatory work includes adapting the voicing of the instrument (i.e. the color and strength of the sound) to the local taste, tuning the instrument, and overall ensuring that the instrument will please a customer.

We expect the Authorized Hailun Merchant to follow up after the sale and ensure that that your piano is tuned after it has settled in your home. The Authorized Hailun Merchant is also our primary provider of any after sales service and warranty support. We therefore strongly recommend that you purchase your instrument from your local Authorized Hailun Merchant. For more information, contact Hailun.

Tuesday, 05 April 2011 06:18

About the Owners - Designers of Hailun Pianos

"Over the last 20 years we have sought to build the best pianos possible" said Hailun Chen, owner of Hailun Pianos. "The Hailun Piano Company is our family enterprise." Mrs. Faye Chen heads the Hailun Piano operations and quality control. Mr. Hailun Chen leads the company internationally, ensures constant technological improvements and secures technological cooperation with leading manufacturers from around the world. The Hailuns are both graduates of the Piano Technology School in Beijing. Mr. and Mrs. Chen insist on the highest level of quality, excellence in service and complete integrity in their business transactions.

The Hailun owners have a straightforward attitude toward their company: "I have put my name on my pianos and on my company" says Hailun Chen, "It is my personal guarantee to all of our customers, that each instrument is and continues to be crafted with the finest materials and to the highest quality standards. My reputation depends on it." For more information, contact Hailun.

© 2010. Owner Mr. Hailun Chen

© 2010. Owner Mrs. Faye Chen
Hailun takes leadership in piano safety: Introducing HLPS-1
Friday, 21 January 2011 00:00

thumb_DSC_0250-1024x685 Since the dawn of the piano (yes – it is that dramatic), one part of the grand piano refused itself to safe, convenient, and elegant use: the grand piano lid. Over the last 300 years uncounted pianists have had their fingers, hands, and arms hurt by the accidental slamming of the grand piano lid. Today, tomorrow, and for the rest of the year hundreds of thousands of grand pianos will not see their grand piano lid opened simply because the weight of the lid makes it a major effort that is fraught with risk to the human body.

That is why we are introducing the Hailun Limb Protector System 1 – HLPS 1- which allows the lid to be opened and closed with no effort. Accidents are minimized as the HLPS 1 prevents the grand piano lid to smash anyone. Powerful gas cylinders replace the traditional grand piano hinges. Hailun USA holds the exclusive patent licence rights and will be the only manufacturer to offer this safety feature on integrated in its instruments.


Pictures of an Exhibition: NAMM 2011- Part II
Thursday, 20 January 2011 00:00

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Pictures of an Exhibition: NAMM 2011
Tuesday, 18 January 2011 00:00

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NAMM 2011: Thanks to the team that put together this great show.


Buyer’s Remorse: Another reason why you should consider Hailun
Sunday, 25 July 2010 00:00

Please find below a post originally published July 11th 2010 on http://pc.morganisms.net/ by Mr. Mike Morgan about his piano shopping experience in St. Paul, MN.

storefrontWells Pianos and Hailun pianos

11 July 2010, 6:34 pm

And now for something that has nothing to do with politics. An unrequested endorsment for a piano store, a store owner, and a piano manufacturer.

Very recently, I met a diligent and hardworking young man, Kieran Wells, who owns a business selling pianos. His store, Wells Pianos, is located on Grand Avenue in St. Paul, Minnesota. Kieran sells various pianos, new and used, including some of very expensive names like Steinway and Sons, but his best value, in my view, is the Hailun piano.

I’ve been shopping for pianos a lot lately. Unfortunately, I didn’t find out about Wells Pianos until after I decided to buy a higher end grand piano. More on the piano I did buy, elsewhere, later.

Suffice it to say that it is too bad I didn’t find out about Wells Piano sooner, because, among the sundry high end pianos Kieran offers is a brand called Hailun. Hailun is a Chinese made piano, which makes it a tough sell with so many inferior Chinese made products being sold in the United States, including very low end Chinese pianos. Indeed, when I was shopping for a piano, I had looked at some Chinese made pianos, and would have bought one if I had thought they were a good value. I looked at new and used Cristofori/Lyrica (a store brand made in China), Falcone, and some others. They were not, in my opinion, a good value, and I didn’t like their sound anyway.

I also looked at other pianos, like Kawai, Yamaha, and Steinway. The Steiways were very impressive, but way out of my price league.

The Hailun piano, on the other hand, is a high end Chinese piano, offered at a very good price. It is more expensive than the ridiculously low priced Falcone, but it sounds better and is much higher quality.

Kieran at Wells piano is contracturally prevented from disclosing his prices on the internet, and so I won’t disclose what I learned about his prices while visiting his store. Suffice it to say that you could buy 2 or 3 new 5?10? Hailun pianos for the price of a 5?3? or 5?4? Japanese made piano.

Now, I am not a musician, and I am not a piano technician, but I have learned a lot about pianos recently, and I know a little something about manufacturing and quality. Kieran was kind enough to pull the action (keys/hammers) out of a 5?10? model, and show me the craftsmanship.

I was thoroughly impressed. The hammers were made of wood (not ABS like some Japanese models) but they were so meticulously and consistently constructed that they looked like they were molded. “Mechanical perfection” is the most apt description, as I couldn’t identify a single flaw. The touch weight, as judged by my admittedly uncalibrated fingers, was even and just right–not too heavy, and not too light.

The sound of the piano is very good, too, though I am not such a connoisseur that I could fairly compare it without having its competitors side by side. In general, I prefer the sound of a Boston or Steinway over a Kawai or a Yamaha, but that’s just me. I guess that the Hailun is closer and brighter than a Boston, but not as bright as a Yamaha or Kawai, but I am a layman, so let your ears be the judge.

It turns out that Wells Piano is also one of the sponsers of an upcoming event, the Second annual Chopin Celebration Concert at the Twin Cities Polish Festival (map). The concert will include, from what I understand, a very talented 8 year old boy, who, among other artists, will play on a Hailun piano provided by Wells Piano.

More on Chinese made pianos

In general, I am reluctant to buy chinese made products, though I do so from time to time as there are no other viable or economical alternatives. As a generalization, like Japan decades earlier, I think most Chinese manufacturers still have a lot to learn when it comes to quality control, and many Chinese made products are less than steller in this realm.

But it appears that Hailun is an exception to the generalization–and, yes, I know there are probably other exceptional Chinese manufacturers, and I also realize that as time move forward, other Chinese manufacturers will care enough about their reputation to institute better quality controls.

But there aren’t many pianos made in in the United States anymore. Steinway and Sons makes a fine piano, in New York, but it is orders of magnitude more expensive than the Hailun, and not in the window of affordibility for my family.

So, if you’re like me, you might have to make a tough decision: choose between no piano, a Chinese made piano, or stretch your finances and give up other perks in life like vacations, and buy a more established Korean or Japanese made piano. But Hailun seems to offer the craftsmanship and performance of a Japanese made piano at half the cost.

If you’re not exactly rich, but not exactly poor, there is no shame, I think, in purchasing a Hailun. It is a very high value piano (high craftsmanship and performance per dollar). Indeed, even if you could afford a more expensive piano, the Hailun may be the better choice. You could always offer a Hailun dealer more than his or her retail price, if paying a high price makes you feel better:)

Anyway, for reference, here is a sample of a pianist playing a Hailun:

Also, here is an excerpt from a recent purchaser of Hailun piano, found at pianoworld.com:

I love playing it. Anything I play sounds so much better. Thanks for all the advice on the lid etc.. I’ll read the article on how to make the room sound grand.

Still love the Hailun. However, I have a data point of one in the grand piano world. I only have had a couple of minor issues that were quickly corrected during the in home tuning. (squeaky unachord pedal and one damper not engaging all the time) These were certainly not factory defects, but just action parts that needed a quick adjustment.

J.D. brings up a good point. I bought a new piano, not a hailun, and am having similar and worse issues (mine did have a stuck key).

Fortunately, I bought it from a reputable dealer who is sending out a technician next week to address the remaining major issues.

While I do have some buyer’s remorse about not buying a Hailun, I discovered Hailun after I discovered the problems with the piano delivered to my home. I am trying to be as fair as possible with the piano and dealer I did choose. A deal is a deal. If they can make my piano, or an equivalent, behave like a new piano should, I will stick with my decision. It would not be fair to return the piano simply because I found a better deal elsewhere. So I am giving them the benefit of the doubt, and an opporunity to fix the issues my piano is having. If they cannot, and the dealer is not able to replace it with an identical piano, the piano I bought will go back.

If that happens, I will very likely end up purchasing a Hailun, from Kieran Wells at Wells Piano.

Meanwhile, save yourself some grief, and before you buy a piano, at least take a look and listen to a Hailun. If you’re in Minnesota, do a small local business and family man a favor, and stop into his store to take a look. It is located at 1330 Grand Avenue in St. Paul, MN, and I understand that he will deliver to the 7 county area.

One warning: You will have reverse sticker shock. The price is so low compared to other pianos of similar quality and sound that you may think there must be something wrong with the piano. But you have to remember, the piano was constructed in China, where craftspersons who make pianos earn much less than similarly skilled persons in Japan or New York. The savings is due entirely to wage disparities, and I expect that as Chinese wages rise, so too will the cost of this inexpensive but high valued piano. The prices are so low that it might even be worth a trip to Minnesota if you don’t have a Hailun dealer in your area.

Disclosure: I did not (yet) buy a Hailun piano, Kieran Wells did not know I’d be writing this (it is an unsolicited endorsement), and I have no connections whatsoever to Hailun pianos.

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